What to Do When Patients Miss Appointments

By: Peter G. Fernandez, DC Preventing patients from quitting prematurely is one of the most important procedures in a Chiropractor’s practice. There should be a concentrated attempt by the CA to keep a patient on his treatment schedule or from prematurely dismissing himself from care. Keeping patients on their prescribed treatment schedule is imperative—for the 

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Increasing Patient Retention/Referrals by Hiring the Best People

By: Mark Sanna, DC In today’s fast-paced, harried world most people enjoy the opportunity to indulge themselves a little; to sit back, relax, and have someone else take care of and attend to them: their hairstylist, barber, manicurist, cosmetologist, and even their Chiropractor! Over time they build a relationship with their service providers. Done well, 

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