By: Susan Hoy, CA It all started in late November with a simple little decision to upgrade our computer system. It seemed quite harmless. We decided to network our computers through Windows 8 instead of our old 98’ network and to upgrade our existing Chiropractic software to the new Windows environment, too. I used to
By: Susan Hoy The new year is a good time to take a look around your office and begin to become better organized. As I have explained over and over again, patients do not want to come to a disorganized, stressful, messy office—nor will they refer friends and family to such a place. Additionally, being
By: William M. Austin, DC, CCSP, CCRD It was one of those Mondays. The faster I went, the worse things became. I was behind. Kaye, my receptionist/CA, popped her head into the treatment room to offer assistance, a sure sign that chaos was now settling in and a very clear confirmation of whose fault it
By: K. Jeffrey Miller, DC, DABCO One aspect of being a doctor that was never mentioned in school, and I have not seen in a journal or text book, is how to write a ‘doctor’s note.’ You know what I mean: Someone tells a patient, “I’ll need a note from your doctor for that,” and
By: K. Jeffrey Miller DC, DABCO Recently, I had lunch with another Chiropractor. When our waitress discovered we were both Chiropractors she began asking dozens of questions. At first I thought it was because she found Chiropractic to be an interesting subject. However, her line of questioning quickly led me to realize that it was
